Learning & Development for Growing Teams

Onboard New Hires Faster Stop Answering the Same Questions.

For growing companies without an in-house training team. We build your onboarding program, SOP library and training videos, then keep them current, so your team learns from the system instead of from you.

Built in the tools you already use
You own every file
Kept current every month

The Problem

If Every Answer Lives in Your Head, You Are the Bottleneck

New hires take months to ramp

They shadow, guess and ask around. Meanwhile you're paying a full salary for half the output.

You answer the same questions every week

Where's the template? How do we handle this client? What's the process for refunds? Every interruption pulls you or your best people off real work.

What's written down is out of date

Processes live in Google Docs, Slack threads and someone's memory. When that person leaves, the knowledge leaves with them.

You don't need a full-time trainer. You need a system that trains for you.

Run the Numbers

What Slow Onboarding Is Costing You

Pick the option closest to your business, then adjust the numbers to match your team.

$

Your estimate

Estimated cost of slow ramp-up each year$181,333
Estimated cost of repeat questions each year$12,096
Total estimated cost each year$193,429
Conservatively recoverable each year$58,029

A3

Estimates only. We assume a new hire is about half as productive while ramping up, and that better onboarding and documentation recovers 30% of this cost. Your audit gives you real numbers.

What We Build

Everything Your Team Needs to Learn Without You

Onboarding Programs

Role-based 30, 60 and 90 day learning paths with checklists and quick knowledge checks. New hires know what to learn, in what order, and when they're ready.

SOP & Process Library

Every process written down in one searchable place, like Notion, with an owner on every page. No more hunting through Slack threads and old Google Docs.

Training Videos

Short, scripted, captioned videos for the tasks people ask about most. Your team watches once and stops asking.

Help Center & Customer Docs

For teams that support customers or software. Audited, organized and rewritten articles so customers and staff find answers without opening a ticket.

See What You Get

A Sample 30-Day Onboarding Path

Example for a front desk coordinator. Every path is built around your roles, tools and processes.

Week 1

Foundations

  • Company story, values and who does what
  • Tools and logins walkthrough video
  • Phone, email and booking basics
Week 2

Core Processes

  • Step-by-step SOPs for daily tasks
  • Shadowing checklist
  • Knowledge check: 10 questions
Week 3

Real Work

  • Handles daily tasks with SOPs open
  • Common questions and how to answer them
  • Manager review checkpoint
Week 4

Independent

  • Owns the role end to end
  • Final knowledge check
  • Sign-off and 60-day goals

How It Works

From First Call to a Team That Trains Itself

01

Free Gap Audit

A 20-minute call to find where onboarding and knowledge are leaking.

02

Fixed-Scope Plan

A clear proposal with milestones, deliverables and a handoff date.

03

Build and Approve

We build in phases, and nothing goes live without your approval.

04

Launch to Your Team

We hand off everything, organized and ready, and walk your managers through it.

05

Keep It Current

Monthly updates so your training never goes stale.

Pricing

Build It Once. Keep It Current Every Month.

Every engagement starts with a free audit and a fixed-scope quote. No hourly surprises.

Starter Build, from $2,500

A fixed-scope project: your first onboarding path, SOP library or video set. Milestone billing, editable source files, and you own everything.

Get My Free Audit

Monthly retainers from $2,200/month

Foundation

20 hours / month
  • 90-day accuracy sweeps
  • Content audits
  • Course and SOP updates
  • Quarterly roadmap review
Get My Free Audit
Recommended

Growth

40 hours / month
  • Everything in Foundation
  • New course and video development
  • Priority turnaround
  • Monthly strategy calls
Get My Free Audit

Signature

60 hours / month
  • Everything in Growth
  • Dedicated documentation lead
  • Same-day updates
  • Custom LMS management
Get My Free Audit

Tools We Work In

We Build Inside the Platforms You Already Use

Notion

Knowledge bases & wikis

Zendesk

Help centers & support docs

Rippling

HR & onboarding flows

Loom

Screen recordings

Descript

Video editing & captions

Claude

AI-assisted writing

Using something else, like Google Drive, Confluence or Trainual? We work there too.

Testimonials

What Our Clients Say

Rated on Google

FAQ

Learning & Development Questions, Answered

Get Started

Stop Being the Answer to Every Question

Book a free 20-minute Onboarding Gap Audit. You'll leave knowing the top 3 things to document or train first, whether you hire us or not.

Get My Free Onboarding Gap Audit

Free. No obligation. Built in the tools you already use.

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